Privacy Policy

Comprehensive Data Handling Practices

At Healthylifehungaryco, operated by Tech Solutions Inc., we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the General Data Protection Regulation (GDPR) and relevant Hungarian data protection laws. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identification Information: This includes your name, email address, postal address, phone number (+1 (212) 691-8888), and payment details when you make a purchase or register an account. Our corporate address is 16 W 23rd St, New York, NY 10010, USA.
• Demographic Information: Such as age, gender, and preferences, which helps us tailor our product offerings and marketing communications.
• Usage Data: Information about how you access and use our website, including IP addresses, browser type, operating system, referral sources, pages viewed, and the duration of your visit. This data helps us understand user behavior and optimize our site's performance.
• Communication Data: Records of your interactions with us, including emails (e.g., [email protected]), chat messages, and customer support inquiries.
• Cookies and Tracking Technologies: As detailed in our separate Cookie Policy, we use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

2. How We Use Your Information

The information we collect is used for various purposes, primarily to provide a seamless and personalized experience:

• Order Processing and Fulfillment: To process your purchases, manage your account, and deliver products to you (refer to our Shipping & Payment page for more details).
• Customer Support: To respond to your inquiries, provide assistance, and resolve issues. You can reach us at [email protected] or +1 (212) 691-8888 during our operating hours: Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM.
• Service Improvement: To analyze website usage, identify trends, and improve our website's functionality, content, and security.
• Personalization: To tailor content, product recommendations (e.g., Men's Supplements, Women's Creams), and offers to your interests.
• Marketing Communications: To send you newsletters, promotional offers, and updates about our products and services, where you have provided consent.
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of our users.

3. Data Storage and Security

We prioritize the security of your personal data. All information is stored on secure servers located within the European Economic Area (EEA) or in countries providing an adequate level of data protection as determined by the EU Commission. We implement a variety of security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, alteration, disclosure, or destruction. Our staff are trained on data protection best practices, and access to personal data is restricted to those who require it for their job functions.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties under specific circumstances:

• Service Providers: We engage third-party companies and individuals to facilitate our services (e.g., payment processing, shipping, web hosting, analytics). These providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

5. Your Data Protection Rights (GDPR)

Under GDPR, you have several rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure ('Right to be Forgotten'): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: You have the right to withdraw your consent at any time where Healthylifehungaryco relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected] or write to us at 16 W 23rd St, New York, NY 10010, USA. We will respond to your request within one month.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. For example, we retain order information for accounting and tax purposes. Usage data is generally retained for a shorter period, unless it is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By Email: [email protected]
• By Phone: +1 (212) 691-8888
• By Mail: Tech Solutions Inc., 16 W 23rd St, New York, NY 10010, USA
• Operating Hours: Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM

Last Updated: October 26, 2023